Employment Opportunities

APCO Employees Credit Union full-time employees receive world-class benefits, including:

  • Blue Cross Health/Dental insurance with prescription drug coverage
  • VSP Vision Insurance
  • 10 paid holidays
  • 10 vacation days annually (5 days available after 6 months)
  • 10 sick days annually (5 days accrued every 6 months)
  • Yearly bonus, subject to the approval of the Board of Directors
  • Free life and free disability insurance
  • 401k plan with employer matching (after 6 months)
  • Employer-funded defined benefit plan (after 6 months)

Card Services Specialist – Birmingham

The Card Services Specialist is responsible for providing accurate, timely and professional card services to members and branches. The position is responsible for all card service functions of the Credit Union and requires the knowledge of current card service trends and programs. And the Card Services Specialist is responsible for ensuring members are receiving timely, accurate and professional assistance with their Visa card needs.

The Card Services Specialist reports to the Visa Department Supervisor, but will also take directions from the Member Services Manager. This position has no direct supervisory responsibility.

Key Duties
Keys in debit cards and sets up new credit cards
Processes debit dispute claims
Researches problems that occur with payments and makes appropriate adjustments
Processes debit and credit card reports
Responds to email and phone calls from members and Branches
Processes ATM rejects report
Processes cash advances in DPRM
Balances credits and debits and audits new cards set up from the monthly new accounts report
Sells or reloads travel chip cards
Processes electronic balance transfers
Processes card compromises
Helps ensure proper inventory for debit and credit cards

Minimum Education Requirements
Bachelor’s degree preferred
1-2 years of card services experience
1 year of customer service preferred
Experience with FiServ preferred

Competencies
Sound analytical and problem solving skills
Requires excellent member service skills
Strong understanding of Credit Union operational policies and procedures
Sound knowledge of technology, credit card systems and software
Excellent written and oral communication skills
Extremely well organized and ability to prioritize tasks
Strong computer, calculator, spreadsheet and word processing skills


Accounting Representative

The Accounting Representative is responsible for the accurate, timely, and efficient completion of various accounting duties and responsibilities on a daily basis. This position performs a variety of support duties related to the accounting function within the Credit Union. This role’s focus is on accurate and efficient processing of all duties while providing excellent service to internal staff and responding appropriately and professionally to member communications.

ESSENTIAL FUNCTIONS:

  • Adhere to the Credit Union’s Core Values and Ethics Policy
  • Provide outstanding member service to Credit Union staff and members by furnishing necessary information, assistance and/or answering questions
  • Demonstrate teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
  • Ensure confidentiality of member and employee information
  • Provide accounting and clerical support to the accounting operations department, including but not limited to: assisting branches and members with questions and error resolutions, monitoring reports, making daily balancing entries, processing ACH and Share Draft adjustments and returns, manually posting items and processing mail
  • Verify and post incoming and outgoing wire transfers accurately, timely and in compliance with Regulation E, BSA and OFAC requirements
  • Daily/Weekly/Monthly balancing, reconciling, and keying entries for several general ledger accounts as assigned.
  • Monitor and reconcile the corporate checks: reconcile official check accounts, reviews check status and clearings; places stop payments; processes voids and researches and corrects discrepancies
  • Balance title fees and related general ledger accounts.
  • Monitor and track dormant accounts: process unclaimed property.
  • CUSO and mortgage servicing: Perform loan servicing, payment processing within FICS software; balance mortgage servicing bank and escrow accounts as assigned
  • Assist with Credit Union investment portfolio- purchases, balancing, and record-keeping
  • Prepare, processes and completes month-end accounting close functions which includes, but is not limited to journal entries, accruals, account reconciliations, and balance sheet/expense account analysis
  • Perform other job-related duties as assigned

EDUCATION/EXPERIENCE REQUIRED:

  • HS diploma required.
  • Accounting experience in a banking or financial setting preferred.

Full-Time Member Service Representative (MSR)

Birmingham Area Locations and our Jasper Branch
Requirements: cash handling or MSR experience; typing, Excel, Microsoft Office Suite a plus; friendly and professional; strong problem solving skills; four-year college degree preferred.

Part-Time Member Service Representative (MSR)

Birmingham Area Locations and our Jasper Branch
Part-time MSRs must be able to work Monday and Friday from 8:15 am to 5:00 pm, plus one other weekday, or Monday through Friday 10:00 am to 2:00 pm. The part-time MSR position is open to less-experienced applicants.

Basic Job Duties and Responsibilities
Responsible for providing a variety of paying and receiving functions for members in person and via phone. Accepts cash and check deposits, accurately and efficiently processes withdrawals and cashes checks within authority level, loan payments, cashiers’ checks, money orders and cash advances. Proactively participates in cross-selling of Credit Union products and services. Performs specific assigned side-jobs with regular duties as needed. Serves members promptly and professionally, MSR’s are responsible for the first impression made on members when they enter our branches. This position also ensures that all member questions and concerns can be addressed while receiving quality service from entrance to exit.

Preferred Qualifications
Cash handling experience / Customer service experience


 

Click here to download our application. Send a completed application along with a copy of your resume to jobs1@apcocu.org

 


APCO Employees Credit Union job descriptions are not intended to provide an all-inclusive listing of related job activities. Associates may be requested by management to perform other related activities in place of or in addition to those representative activities noted in this job description. APCO Employees Credit Union is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.