APCO Employees Credit Union full-time employees receive world-class benefits, including:
Birmingham Area Locations and Montgomery
Responsible for providing a variety of paying and receiving functions for members in person and via phone. Accepts cash and check deposits, accurately and efficiently processes withdrawals and cashes checks within authority level, loan payments, cashiers’ checks, money orders and cash advances. Proactively participates in cross-selling of Credit Union products and services. Performs specific assigned side-jobs with regular duties as needed. Serves members promptly and professionally, MSR’s are responsible for the first impression made on members when they enter our branches. This position also ensures that all member questions and concerns can be addressed while receiving quality service from entrance to exit.
Essential Qualifications & Competencies:
Cash handling or MSR experience; typing, Excel, Microsoft Office Suite is a plus; friendly and professional; strong problem solving skills; four-year college degree preferred.
Birmingham Area Locations and Mobile
Part-time MSRs must be able to work Monday and Friday from 8:15 am to 5:00 pm, plus one other weekday, or Monday through Friday 10:00 am to 2:00 pm. The part-time MSR position is open to less-experienced applicants.
Cash handling experience / Customer service experience
The Accounting Representative is responsible for performing various daily accounting functions of the Credit Union and providing support to accounting operations personnel. This role’s focus is on accurate, timely and efficient completion of all duties and responsibilities, while providing excellent service to internal staff and responding appropriately and professionally to member communications. The position follows detailed and standardized procedures in performing routine clerical accounting operations. The position also requires the use of various accounting, balancing and banking programs/software as well as the performance of daily, weekly, and monthly balancing and reporting responsibilities. Areas of responsibility include, but are not limited to, general ledger postings and reconciliations, ACH, share draft, branch capture, remote deposit capture, wire transfers, dormant accounts, and card balancing.
Essential Qualifications & Competencies:
Minimum Education and Qualification Requirements:
The Compliance Specialist is responsible for compliance within the credit union and must have knowledge of the Bank Secrecy Act as well as other state and federal financial regulations. The position must also be knowledgeable of accounting functions used within the credit union.
Essential Qualifications & Competencies
Minimum Education Requirements:
The Contact Center Representative is responsible for providing a variety of member service functions and have knowledge of all member service functions within the Credit Union.
Contact Center Representatives answer incoming calls from members on various service-related issues. Contact Center Representatives are the primary contact point for members and serve as the voice of the Credit Union. Contact Center Representatives are responsible for troubleshooting general member service issues, deescalating member frustrations, presenting suggestions and solutions to member concerns as well as offering appropriate products and services that benefit the member. Contact Center Representatives are responsible for projecting a professional image through voice, in writing and online interactions.
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APCO Employees Credit Union job descriptions are not intended to provide an all-inclusive listing of related job activities. Associates may be requested by management to perform other related activities in place of or in addition to those representative activities noted in this job description. APCO Employees Credit Union is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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