Mobile Banking FAQ

APCO Employees Credit Union Mobile Banking FAQ
Your smartphone goes where you go. And now, your Credit Union can too! It’s simple, secure and free!

Once enrolled in APCO Employees Credit Union Online Banking, you can log in using the app. You’ll have access to:

-Account Balances                           -Transfers

-Transaction History                        -Branch & ATM Finder

-Mobile Deposit

How to Get Started
To install the app, search the Apple App Store or Google Play Store for “APCO Employees Credit Union”, or scan the following QR codes.

How to Log In
To log in, use your Online Banking User ID and Password.

*If you aren’t already enrolled in Online Banking, visit apcocu.org and click the “Sign up today!” link in the Online Banking box.

How it Works
View Balances and Transactions

A list of your accounts and loans will be located on your home screen. Click on an account to see the transaction history and pending charges.

Transfer Funds
From the home screen, click on the “Transfers” tab. You’ll then be able to select the account you’d like to transfer from and to, and the amount.

Mobile Deposits
Deposit checks into your accounts from wherever you are, on the go or from your living room. Select the “Deposits” tab. Tap on the “Deposit Check” icon. Just select the account, enter the check amount, and us your device’s camera to take pictures of the check’s front and back – that’s it!

*Be sure to endorse the back of the check with “For Mobile Deposit Only.”

Finding Branches and ATMs
You can search for branches and ATMs and even get directs from your current location.

See Available Credit on Accounts
Credit cards and line of credit accounts will show an “available credit” amount.

 

More Questions?

I don’t know my password!
Give us a call at 800.249.APCO (2726) or 205.226.6800 and we’ll help you reset your password.

Be careful when logging into Mobile Banking! Our new app is an extension of Online Banking. If you enter the wrong password or MFA answer too many times, you’ll be locked out of Mobile Banking and Online Banking. You’ll need to call us to get unlocked.

Can I give you feedback?
Absolutely! Please use the Apple App Store and Google Play Store’s rating and review features to let us know what you think, or email us as customerservice@apcocu.org with your thoughts. We’d love to hear from you. You can also connect with us on social media!

 

 

apco-logo-420x150-june-2014

You are leaving APCO Employees Credit Union's website, and entering an online community website. The privacy and security policies of the site you are about to enter may differ from those practiced by APCO Employees Credit Union. APCO does not represent either the third party or you if the two of you enter into a transaction.